Updated 20/04/2026

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1. Purpose

The purpose of this policy is to ensure that all individuals attending or involved in The Rally Point are safe, respected, and protected from harm.

The Rally Point provides a calm, structured day space for veterans and serving personnel. While it is not a clinical or therapeutic service, we recognise our responsibility to maintain a safe environment and respond appropriately to any safeguarding concerns.

2. Scope

This policy applies to:

• Attendees (veterans and serving personnel)

• Staff, volunteers, and directors

• Visitors to The Rally Point

3. Our Commitment

The Rally Point is committed to:

• Providing a safe, welcoming, and respectful environment

• Treating all individuals with dignity and respect

• Taking all concerns seriously

• Acting appropriately where there is a risk of harm

• Maintaining appropriate boundaries at all times

4. Safeguarding Principles

We will:

• Put the safety and wellbeing of individuals first

• Listen without judgement

• Respect confidentiality, while recognising when information must be shared

• Act promptly on any concerns

• Work with appropriate services where necessary

5. What Safeguarding Means in Our Setting

Safeguarding includes protection from:

• Physical harm

• Emotional or psychological harm

• Neglect

• Exploitation

• Self-harm or risk of suicide

• Harm from others or risk posed to others

6. Roles and Responsibilities

Directors / Responsible Persons

The directors of The Rally Point are responsible for:

• Ensuring this policy is implemented

• Responding to safeguarding concerns

• Deciding when to escalate concerns to external agencies

All Staff and Volunteers

All staff and volunteers must:

• Be aware of this policy

• Remain observant to signs of concern

• Report any concerns promptly

• Maintain appropriate boundaries

• Not attempt to provide professional counselling or therapy unless qualified and authorised

7. Recognising a Concern

A safeguarding concern may arise if someone:

• Appears distressed, withdrawn, or unusually agitated

• Mentions thoughts of self-harm or suicide

• Discloses abuse or harm

• Shows signs of neglect or exploitation

• Poses a risk to themselves or others

8. Responding to a Concern

If a concern arises:

1. Stay calm and listen

2. Do not promise confidentiality

3. Reassure the individual they have done the right thing

4. Do not investigate or question excessively

5. Report the concern to a director immediately

9. Recording Concerns

• A brief written record should be made as soon as possible

• Include:

  • Date and time

  • What was observed or said

  • Actions taken

Records will be stored securely in line with GDPR.

10. Escalation

Where necessary, concerns may be shared with:

• Emergency services (999)

• GP or NHS services

• Local safeguarding teams

• Relevant military or veteran support organisations

Immediate risk to life should always be treated as an emergency.

11. Confidentiality

Information will be handled sensitively and shared only where necessary to protect an individual or others.

12. Boundaries of The Rally Point

The Rally Point:

• Is not a clinical or therapeutic service

• Does not provide counselling or medical treatment

• Offers a supportive environment, not formal intervention

Where additional support is needed, individuals will be encouraged or signposted to appropriate services.

13. Safer Environment

We aim to maintain a safe environment by:

• Requiring registration prior to attendance

• Maintaining a sign-in and sign-out process

• Supervising activities appropriately

• Ensuring the environment is suitable and safe

14. Review

This policy will be reviewed regularly and updated as required.

15. Contact

For safeguarding concerns, contact:
Richard Page
07518 377243
info@therallypoint.co.uk